Terms for browsing, inquiries, quotations, and orders.
These website terms explain how catalog information and inquiries work. A purchase is created only through separately accepted order terms and payment instructions.
Last updated 20 September 2026
Using the website
You may use the site for lawful product research, personal shopping, and legitimate business sourcing. You must not interfere with security, misuse forms, copy protected content at scale, impersonate another party, or use the catalog to make deceptive claims.
Product information
JoKiwi works to present codes, variants, materials, stone descriptions, weights, dimensions, packaging, and images clearly. Images, screen color, handcrafted details, natural materials, and production tolerances can create reasonable variation. The accepted written specification controls if it differs from general website copy.
Diamonds, gemstones, and certificates
Laboratory-grown diamonds are identified as laboratory-grown. Other stones and alternatives are named separately. A certificate or grading report is included only when confirmed for the selected variant in the quotation.
Prices, quotations, and payment
Catalog prices are in USD unless stated otherwise and may change before a quotation is accepted. Shipping, duties, taxes, packaging, certificates, customization, and payment charges may be separate. The final payable amount and milestones are stated before payment is requested.
Orders, availability, and cancellation
An order is accepted only when JoKiwi confirms the applicable order terms and required payment is received. Availability can change before acceptance. Cancellation and refund eligibility depend on the product, order stage, accepted quotation, and applicable law.
Intellectual property and cultural storytelling
JoKiwi branding, original copy, graphics, and original Lucky Charms designs are protected content. Cultural explanations and symbolic meanings are for educational, design, and gifting context and do not promise medical, spiritual, financial, or other outcomes.
Disclaimers and responsibility
The website is provided on an as-available basis for catalog and inquiry use. To the extent permitted by law, JoKiwi is not responsible for indirect or consequential loss caused solely by reliance on unconfirmed catalog information. Nothing excludes liability or consumer rights that cannot legally be excluded.
Changes, conflicts, and contact
These terms may change as the service develops. The accepted quotation and order-specific agreement control commercial conflicts for an order. Mandatory law in the buyer's or seller's applicable jurisdiction may also apply. Questions can be sent to info@jokiwi.com.
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