Care that respects the metal, finish, and stone.
Simple handling and storage habits help preserve jewelry. Follow product-specific or laboratory guidance when it differs from this general guide.
Last updated 20 September 2026
Everyday care
- Remove jewelry before swimming, bathing, exercise, cleaning, or using chemicals.
- Apply perfume, cosmetics, sunscreen, and hair products before putting jewelry on.
- After wear, wipe gently with a clean, soft, dry cloth.
- Store pieces separately in a dry pouch or lined compartment to reduce scratching and tangling.
Sterling silver and plated finishes
Sterling silver can tarnish naturally. Use a cloth intended for sterling silver, taking care around stones and deliberately oxidized details. Do not use abrasive compounds or silver dip on plated pieces.
Plating wears according to thickness, skin chemistry, friction, moisture, and care. Normal finish wear is different from a structural manufacturing defect.
Stones, pearls, and enamel
Avoid ultrasonic or steam cleaning unless a qualified professional confirms that the specific stone, treatment, setting, pearl, or enamel is suitable. Soft or porous materials require especially gentle cleaning.
When to stop wearing a piece
Stop wearing jewelry if a stone moves, a prong catches, a clasp fails, a chain stretches, or the piece causes irritation. Keep all parts and contact JoKiwi or a qualified local jeweler before cleaning or wearing it again.
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